Case Studies

Norman was outstanding. The whole experience was above and beyond. Mark also couldn’t do anymore for us!

Ms White, Leeds, West Yorkshire

Work carried out to a very high standard.

Richard who installed it was great.

Ms Maitland, Batley, Wakefield, West Yorkshire

The work that was done was outstanding.

Ryan was a lovely young man. Very polite, good worker, engaged in conversation.

I would recommend you to anyone.

Ms Coude, Foxwood, York, North Yorkshire

I would like to thank all those members of your very capable workforce for the excellent Quotation by Nigel for the detailed Boiler installation, and the shower room quotation advised by a very capable Sarah.

Also we would like also to thank Jim for his detailed prep of our carpets, prior to the installation of all the very shower room Installation-a very exceptional employee an asset to your company-Thanks Jim your always welcome to pop in for a cup of tea -just ring our doorbell.... and finally Garry it was a real pleasure to meet such a thoughtful and caring surveyor -thanks for your real customer care operative.

A Big thank you to all those members of your very supportive staff for their care from start to finish of our Installation-a very valuable team of personnel.

In conclusion in all my years as a householder requiring work of this kind you score 10/10, and you can be assured that I will be only too pleased to recommend your company when I can. This includes any further requirement that we might have.

Many Thanks.

Mr & Mrs Williams, Alwoodley, Leeds, West Yorkshire.

I wanted to let you know how happy we are with the bathroom which is now completed. However, my main reason for contacting you is to let you know how happy I am with the contractor who completed the work who I only know as "Sam".

Sam has been absolutely brilliant with my mum who is 89 and has early Alzheimer. He is courteous, patient and has done everything possible to make the work the least intrusive as possible for my mum who was quite stressed about the whole process. Sam couldn't do enough to help her and explain what he was doing each day and answer any questions we might have.

One day last week I took my mum out and left Sam to get on with the work. He'd had to go under the kitchen cupboard to turn the water off and had found £90 my mum had put there just laid in bowl at the back (and had totally forgotten about). He left this money "in situ" so we could see where he had found it. That act of honesty and kindness has restored my faith in human nature ! He could so easily have taken that money and we would never have known and he was aware of that but still chose to do the right thing and for that I will be eternally grateful. I think it's important that such honesty and integrity is recognized so felt it was important to let you know.

(October 2017)

Maxine Hayman & Betty Clarkson, Crossley Hall, Bradford, West Yorkshire