Customer Testimonials

My bathroom conversion is now completed, I am delighted with it. I must compliment Jack on the high standard of his craftsmanship. It has been much admired, in addition I found him a pleasant worker to have around.

(June 2021)

Ms Greaves, Barnsley, South Yorkshire

Thank you for a good job and everything you did 10/10.

(June 2021)

Ms Gardiner, Wetherby, West Yorkshire

Fantastic Job!

(May 2021)

Mr Walton, Wakefield, West Yorkshire

Roy was a very nice young man.

(May 2021)

Mrs Boffey, Horsforth, Leeds, West Yorkshire

Great workman & great work he has completed. Very happy! :)

(May 2021)

Ms Nicholson, York, North Yorkshire

Workmen very polite, helpful and very good at their job. Our personal thanks to Mario ( Bathroom fitter) and the Electrician.

(April 2021)

Mr Shaw, Sheffield. South Yorkshire

To everyone I had contact with,

Kate ( Lovely telephone lady) Martin (Fitter) Glen (Boilerman lovely chat) Electrician (Nice Man) Mark ( fitter lovely man) Dave (supervisor lovely man couldn’t do enough)

To everyone who came to my house all have gone above and beyond, to make my life easier and more comfortable they all worked in a professional manner, all clean and tidy, thank you all, you are a credit to Passmore services.

From someone who never had to ask for help, but due to my illness have to ask, I thank you (and the council) for the grant needed for you to be my heroes in a time of uncertainty for me and I thank you all from the bottom of my heart.

(April 2021)

Mr Gordino, Leeds, West Yorkshire

I know Passmore isn't the cheapest but I never anticipated the work being completed with such little stress. My mum has dementia and It could have been a nightmare situation. Paul was great & SO accommodating and lovely! Thank you.

(April 2021)

Ms Strong, Pudsey, West Yorkshire

The tradesmen were top class in every possible way we could not have any better workers.

(April 2021)

Mrs Mchale, Leeds, West Yorkshire

I was very satisfied with the young man that did the works and would recommend your company to family and friends.

(April 2021)

Ms Barrett, Shipley, West Yorkshire

Very friendly, understanding and professional service. Please keep up the hard work.

(April 2021)

Ms Akhtar, Bradford, West Yorkshire

Steve worked very hard to a very high standard, the other teams doing the electrics and floor were of the same. SO polite. The finished wet room is amazing.

It has given Graham some of his independence back, Thank you.

(April 2021)

Mr Waite, Wakefield, West Yorkshire

I would like to bring to your attention to the wonderful quick witted action from one of your employees, Richard, last month.

He was fitting the lino, finishing off my wet floor shower. When he realised I had been taken ill. My blood pressure had dropped to a dangerous level. Richard said he was calling 999, saying he would not allow his own mother to remain in such a state.

He promised to feed my cats. I knew I could entrust him with my key. What a wonderful employee you have!

(April 2021)

Ms Coates, Leeds, West Yorkshire

Work was done brilliantly, James was lovely, very courteous. Excellent all round. Thank you.

(April 2021)

Mr Jordan, Leeds, West Yorkshire

Can’t speak highly enough about Mario the workman.

(March 2021)

Ms Smith, Bradford, West Yorkshire

‘Your Tradesman Armajit was very polite and trusting. I suffer with anxiety & stress and felt completely at ease. He has done a fantastic and professional job and the wet room looks great. Thanks!’

(March 2021)

Ms Basson, Otley, West Yorkshire

Excellent work Carl was amazing. He worked non stop and cleaned everything up after work each day.

He went above and beyond constantly. What a lovely young man.

(March 2021)

Ms Hampshaw, Shipley, West Yorkshire

Norman was outstanding. The whole experience was above and beyond. Mark also couldn’t do anymore for us!

(March 2021)

Ms White, Leeds, West Yorkshire

We were very happy with our fitter James who did a brilliant job for us.

(March 2021)

Ms Clingo, Leeds, West Yorkshire

Our fitter was Aaron. He is a pleasant hard working young man & he has done a lovely job.

(March 2021)

Mrs Ravenscroft, Bradford, West Yorkshire

Excellent work and really happy with our new bathroom that’s really functional now, staff have been great and our bathroom has been transformed and looks and works amazing now.

This was done for my disabled son and he loves to get showered now and doesn’t complain any more.

(March 2021)

Ms Marston, Adel, Leeds, West Yorkshire

We we’re very pleased with our bathroom fitter Colin and the pride he took in installing our bathroom.

We’re delighted with everything. Thank you.

(February 2021)

Mr Carrol, York, North Yorkshire

I am so happy with everything that has been done for me.

(February 2021)

Ms Burton, Leeds, West Yorkshire

Richard the Installer was one of the nicest and very professional workmen I have ever met. First class job, thank you very much. Highly delighted.

(February 2021)

Mr Butterfield, Pontefract, West Yorkshire

James is a very pleasant & polite young man.

(February 2021)

Ms Bedford, Horsforth, Leeds, West Yorkshire

Complete accessible bathroom from ground up. Cannot fault it from start to finish.

Only a couple of very minor hiccoughs totally out of the company's control but dealt with quickly. More Ability went above and beyond.

Would use again in a heartbeat.

(January 2021)

Janet Heald, Huntington, York, North Yorkshire

Norman was very cheerful, very good at his work. Always had excellent manners and cleaned up at all times.

(January 2020)

Ms Gaskill, Leeds, West Yorkshire

Very professional from start to finish. A pleasure to have you in our home.

(December 2020)

Mr Ainley, Pudsey, West Yorkshire

Work was carried out quickly and efficiently. Brilliant final result.

(November 2020)

Mrs Hallas, Leeds, West Yorkshire

Very first contact with your company. You were excellent in all aspects from choosing materials right through to installations.

(November 2020)

Mr & Mrs Smith, Leeds, West Yorkshire

An excellent job all round - I am very pleased with the end result. It was a pleasure to have Steve in my home - he was always cheerful and helpful. Well done!

(December 2020)

Mrs Wardle, Knaresborough, Harrogate, North Yorkshire

Well done Ron, Thank you :)

(October 2020)

Mrs Smith , York, North Yorkshire

Most excellent and very professional, thank you!

(October 2020)

Mr Ferguson, York, North Yorkshire

Graham the fitter is a credit to your company.

(October 2020)

Mr & Mrs Sanderson, Pudsey, West Yorkshire

Just had a new shower room planned and finished by Passmore's and More Ability.

Great job done by our fitter, Carl. Would recommend him and the company to anybody with no hesitation.

(October 2020)

Ms Mattison, Sherburn in Elmet, Leeds, West Yorkshire

The highlight of 2020 so far! Our new wet room has really transformed our quality of life, especially for my son who has autism and a learning disability.

Richard, our fitter did a a great job. He was friendly, professional and extremely hard working and punctual. One day he arrived at 7:30 am! He explained the process with all the stages of the work well and was flexible in making adjustments.

The rest of the team were also helpful and ensured that the experience was as Covid-secure as possible, wearing masks and social distancing.

(October 2020)

Ms Wrenshaw, Horbury, Wakefield, West Yorkshire

I would just like to say what an amazing and fantastic job that has been completed at my parents house (Mr and Mrs Waterhouse).

A fantastic man named Ron was responsible, he went above and beyond, ripped out a very old bath and old shower, did an excellent job of tiling on very old walls, was also asked to carry tea and sandwich to my 82 year old mum stuck in bed, much thanks for that, the job was completed on time and is stunning. What an amazing and approachable man he is! Thank you so much! It has made life alot easier for my parents to actually get a wash, Ron deserves a medal. The communication from your company from start to finish was excellent and lovely helpful people on the telephone - big, BIG, thanks!

(October 2020)

Gill Farthing, Wetherby, North Yorkshire

Excellent from start to finish with all staff. But special mention to fitter Rhys. A real credit to Passmore.

(September 2020)

Mr Foster, Leeds, West Yorkshire

No complaints at all. Rhys did a lovely job. Polite, helpful & clean.

(September 2020)

Mr & Mrs Turnbull , York, North Yorkshire

Our Fitter was a very very nice man, you can tell he takes pride in his work, his work was very very good, he was so kind, always cleaned up and had no problems at all.

(September 2020)

Mrs Thomas, Halifax, West Yorkshire

Very happy with the work men who did the jobs, Paul who did the most jobs was great.

(August 2020)

Mrs Palmer, Leeds, West Yorkshire

Very satisfied with the work done. No complaints whatsoever.

(August 2020)

Mr & Mrs Burland, Leeds, West Yorkshire

Very neatly done. Very good work - Nice company.

(August 2020)

Mrs Jan, Bradford, West Yorkshire

Thank you everyone concerned and especially Sam who was superb and faultless.

(August 2020)

Mrs Hespin, Knaresborough, North Yorkshire

Overall I was very happy with the work. In particular the workmen were friendly and obliging. The quality of work was first class.

(August 2020)

Mrs Theakstore, Leeds, West Yorkshire

You couldn’t meet a more lovely group of people. Most kind and obliging. Brilliant after care service and complaints procedure


(August 2020)

Mr Greenwood, Leeds, West Yorkshire

Excellent job highly recommended anyone thinking of a new bathroom to use these guys. From survey to installation very smooth.

(September 2020)

Mr & Mrs Turnbull, Wigginton, York, North Yorkshire

Professional from start to finish. Good communication and COVID aware.

(August 2020)

Mrs Rogers, Huddersfield, West Yorkshire

Great job from start to finish thank you.

(August 2020)

Mr Adams, Moortown, Leeds, West Yorkshire

A very effective installation with minimum mess and disruption all done in nine working days. The room looks good and the shower works well. We are very impressed by the water control arrangements which ensure an even temperature even if others use water at the same time.

(July 2020)

Mr & Mrs Clay, Moortown, Leeds, West Yorkshire