customer testimonials | more ability

We chose More Ability to design and build our wet room as a facility suitable for our elderly father whilst not looking like a stereotypical “disabled” bathroom.

We are delighted with the result. Our multi-skilled fitter Steve was expert in all he did as well as being a hard worker and pleasant. Every evening the house was left in a clean state. We are delighted with the job done.

(September 2019)

Mr & Mrs Bosworth, Knaresborough, Harrogate, North Yorkshire

A very friendly and competent and friendly gentleman called Craig fitted our shower chair and grab handle today. A first class job in 2 hours. Would recommend.

(September 2019)

Mr Sheath, Nunthorpe, York, North Yorkshire

My wife and I are very impressed with More Ability. From initial enquiry through to design, installation and completion the customer service has been outstanding.

Andy the designer and Joe the surveyor produced an impressive plan transforming a previous drab, outdated and unsuitable bathroom into a modern, mobility friendly design to suit the needs of my wife's elderly mother.

Craig, the fitter, did a fantastic job putting the plan into action. The result: a professionally fitted bathroom which looks great installed with top quality products and is practical and easy to maintain. Completed on time and to budget.

Many thanks for a superb job.

(September 2019)

Mr & Mrs Barr, Morley, Leeds, West Yorkshire

Steve the fitter was friendly, polite and efficient.

(August)

Mr & Mrs Lowe, Pudsey, Leeds, West Yorkshire

Highly satisfied with the work done.

Will definitely recommend you to people we know.

(August 2019)

Ms McHale, Wortley, Leeds, West Yorkshire

The workmen were very polite and did an amazing job.

I am overjoyed with the end result. The main work man was brilliant!

(August 2019)

Ms Harrison, Acomb, York, North Yorkshire

Very satisfied with all work done.

(August 2019)

Mr Robertshaw, Rawcliffe, York, North Yorkshire

Rick is very happy with his shower room! Aiden was very good and always willing to explain what he was doing.

Winning the competition was fantastic and it has really changed Ricks bathing experience for the better. I am so happy that he is now able to shower independently - thank you!

(August 2019)

Ms Matthews, Harrogate, North Yorkshire

I would like to thank your company and Paul for the lovely bathroom.

Paul was a very good worker, polite as well.

Thank you all for what you have done, i will be ever grateful.

(July 2019)

Ms Migelicz, Keighley, West Yorkshire

Full credit to the two men that completed the work. They were friendly and helpful.

(July 2019)

Mr Bellwood, Swarcliffe, Leeds, West Yorkshire

Really delighted with the work Alex has done. A perfect job and a lovely job too!

(July 2019)

Mrs Wilson, Leeds, West Yorkshire

Very happy.

If work or plans needed to change things were talked through and we even saved money.

(July 2019)

Mr Haigh, Guiseley, Leeds, West Yorkshire

Andy who the majority of the work was brilliant. A total pleasure to have him around. Very knowledgeable, professional, personable and his work was of an outstanding standard.

June 2019

Ms Dacosta, Lindley, Huddersfield, West Yorkshire

Thanks to all staff for courtesy and excellent service - Andy, Joe, Chris, Dave and Steve.

June 2019

Mr Tidswell, Headingley, Leeds, West Yorkshire

I would like to thank all those members of your very capable workforce for the excellent Quotation by Nigel for the detailed Boiler installation, and the shower room quotation advised by a very capable Sarah.

Also we would like also to thank Jim for his detailed prep of our carpets, prior to the installation of all the very shower room Installation-a very exceptional employee an asset to your company-Thanks Jim your always welcome to pop in for a cup of tea -just ring our doorbell.... and finally Garry it was a real pleasure to meet such a thoughtful and caring surveyor -thanks for your real customer care operative.

A Big thank you to all those members of your very supportive staff for their care from start to finish of our Installation-a very valuable team of personnel.

In conclusion in all my years as a householder requiring work of this kind you score 10/10, and you can be assured that I will be only too pleased to recommend your company when I can. This includes any further requirement that we might have.

Many Thanks.

Mr & Mrs Williams, Alwoodley, Leeds, West Yorkshire.

Overall completely satisfied with the work and attention you gave us.

(May 2019)

Mrs Foston, Burley, Leeds, West Yorkshire

I would like to congratulate the team for their professional work in converting my mother's bathroom.

We are very pleased with the standard of the finish which brings to a close a first rate project which included helpful advice at the outset and rapid response to developments as the project progressed.

I would happily recommend More Ability to anyone considering a bathroom conversion.

(May 2019)

Mr Wright, Harrogate, North Yorkshire

Very pleased with the work and the bathroom fittings.

My life has been made so much easier and enabled independent living.

(May 2019)

Mr Wilson, Longlands, Bradford, West Yorkshire

All the tradesmen that came were polite, courteous and very professional. 10 out of 10.

(April 2019)

Mrs Owen, Marsden, Huddersfield, Wet Yorkshire

Andy who fitted my bathroom is an absolute star.

His approach to this job was second to none.

(April 2019)

Mr Vowles, Grove Place, Huddersfield, West Yorkshire

Staff were always available should I need to ask for anything.

Installation was done efficiently and cleanly. Staff were very supportive and particularly with my mother.

Team very dementia friendly. Good communication with all involved. I would recommend to others!

(April 2019)

Ms Hyman, Chapel Allerton, Leeds, West Yorkshire

Craig was brilliant with my parents!

Office staff were helpful and friendly - thank you to Sarah and Kate.

(April 2019)

Mr Padam, Roundhay, Leeds, West Yorkshire

We found the fitter polite and caring. He was friendly and kept the walk area clear so i did not fall over anything.

A star in every way - thank you very much!

(April 2019)

Mr Brown, Hunslet, Leeds, West Yorkshire

Thank you so much for doing my Mum's bathroom she is really happy with the finish and how it was planned.

(April 2019)

Mr Emmerson, Farnley, Leeds, West Yorkshire

The tradesmen were very helpful and worked well.

(March 2019)

Mrs Sexton, Boston Spa, Wetherby, West Yorkshire

Thank you for sending such an excellent team to do the work required in my bathroom.

I was very impressed by all of them and their very high standards.

My thanks to Dave who did the initial survey to the vinyl layers, plasterer and especially Jim.

Jim worked so hard. He kept me informed at every stage, making certain that everything he did was suitable and met my needs.

I am more than satisfied and delighted with the finished result.

(March 2019)

Mrs Andrews, Holgate, York, North Yorkshire

Shaun was very polite, efficient and did a very good job.

I would recommend More Ability to others.

(March 2019)

Ms Pearson, Wortley, Leeds, West Yorkshire

Excellent Shower Fitted. Ron is a great bloke and couldn't have been better.

(March 2019)

Mrs Houlden, Elvington, York, North Yorkshire

Lead fitter, Steve, was very skillful and committed. He worked all weekend to catch up on the delayed start. Both fitters were very polite, cheerful and excellent workers.

(March 2019)

Mr & Mrs Anderton, Harrogate, North Yorkshire

Excellent and professional service.

(March 2019)

Joyce Wood, Cookridge, Leeds, West Yorkshire

From the very first chat at a disability event, through to the visit at my house to talk about what to feasible to actually having the work done, the whole experience was totally positive. Yes, I couldn't fit in everything I wanted, but that's the fault of my too small bathroom rather than theirs! They did their best to work miracles in the space provided and fitted in as much as possible while leaving it uncluttered and suitable for me to use with limited mobility.

I am utterly thrilled with my new wet room and would heartily recommend them as a company. Everyone I spoke to was so professional and the work was done superbly well.

Andy who did the actual work was an absolute star - he worked round me as much as possible and while I was asleep (I can sleep up to 18 hours out of 24 which doesn't leave a huge amount of time) tried to do the quieter things so as not to disturb me.

So pleased! They cost more than the other company I had out to quote, but they had so many many more ideas and l was able to chose the units, tiles, flooring etc that I really wanted and the overall look. Friends and family who've visited since say it's fantastic and doesn't look like a "disabled bathroom" just a lovely stylish one - despite having a bench for me to sit on while I shower, wash and dry toilet and lots of space for me to manouver round in.

Heartily recommended!

(March 2019)

Ms Beck, Wyke, Bradford, West Yorkshire

I just wanted to thank the workmen that came to fit the wet room, They all did an excellent job.

Especially Richard, I can't thank him enough, I was amazed at his quick installation of the wet room. He was very friendly, a good conversationalist, and when he finished he explained the functions of the shower pump. The quality of his work is above and beyond. The room looks like a 5 star hotel! I am impressed.

He was even singing as he worked, I could not help but join in! I told him to audition for xfactor we had a laugh about it. What a great guy and a credit to your company.

Using the shower is going to make my life a lot easier so I am thankful for that.

(March 2019)

Mr Oke, Gledhow, Leeds, West Yorkshire

Very professional company with a great knowledge of the needs and requirements of their clients. Steve was very open and informative of all processes of work undertaken.

(February 2019)

Ms Robertson, Pudsey, Leeds, West Yorkshire

Andy was an absolute star - very considerate.

I am so pleased with the result!

(February 2019)

Ms Beck, Wyke, Bradford, West Yorkshire

I would like to praise Ron for his hard work and thoughtfulness.

We had the best workman possible.

(February 2019)

Mr Cole, Holgate, York, North Yorkshire

Needed a complete revamp of bathroom, en suite and cloakroom which was long overdue. Also needed to reflect ease of access because of osteoarthritis.

From the first showroom visit through design and planning a difficult journey was made easy by all concerned. The fitter, Richard, was outstanding. He was considerate and his attention to detail and willingness to ensure it matched the highest possible expectation was exceptional.

Why did I put it off for so long, The results are stunning!

(February 2019)

Mr Reece, Kirk Deighton, Wetherby, West Yorkshire

If you have seen the rest, it's time to SEE the best, may be a little more expensive, but certainly more experienced, clean and friendly.

Professionalism at it's best. Very pleased with the outcome of my Mother's new bathroom.

(February 2019)

Mr Bell, Normanton, Wakefield, West Yorkshire

We were delighted with everything, from the first meeting to completion of the work.

We are certainly coverts to showering and we never thought that would happen!

(February 2019)

Mr Pillar, Knaresborough, Harrogate, North Yorkshire

So pleased that everything was under one roof so we didn't have to do any searching for different tradesmen to do the work.

Perfect.

(February 2019)

Gloria Smith, Rodley, Leeds, West Yorkshire

I just wanted to say a massive thank you for the recent wet room installation at my mum's property, it has been a very stressful time for use recently but the one thing I didn't need to worry about was the bathroom being converted, you managed to accommodate a very quick fitting date because my mum was in hospital which meant this could be completed while she was out of the property and would cause her less stress with her suffering with dementia.

The fitting guys are a credit to your company especially Adam he is an absolute star and was extremely helpful and knowledgeable in his work.

I can't tell you how happy I am with the bathroom and it means my mum can now shower in safety.

Thank you

(January 2019)

Mrs Senior, Armley, Leeds, West Yorkshire

A DISABLED MODERN WET ROOM - OUTSTANDING

From the start of the whole process it was FIRST CLASS. The visit by Nigel who carefully listened to our needs regarding a disabled wet room. He then informed us and produced excellent layout plans; which come to light when we visited there showroom.

Whilst waiting for the install dates, Sarah from accounts kept us well informed of the start date and finally our fitter, Martin, arrived promptly, kept us well informed of everything on a daily basis, kept the work clean and tidy at all times and produce a OUTSTANDING wet room.

MASSIVE THANKS TO ALL INVOLVED…5* RATING !

(January 2019)

Mr & Mrs White, Kendray, Barnsley, South Yorkshire

Jim is excellent in his work. Very satisfied and would certainly use again and recommend.

(January 2019)

Mr Hardy, Pudsey, Leeds, West Yorkshire

An excellent job - start to finish - would certainly use again.

(January 2019)

Mrs Jackson, Chapel Allerton, Leeds, West Yorkshire

Ron and the other men were extremely polite - excellent job!

(January 2019)

Ms Gilmour, Cookridge, Leeds, West Yorkshire

This is the second time I have used More Ability, part of the Passmore Group - first time to install a shower wet room and now a wash/dry toilet.

Top quality workmen and the job was supplied and fitted with professionalism and expertise. Can not fault the company or its staff . I think the telling thing about a company is how it retains staff . Enough said. Thank you.

(January 2019)

Beverley Venyige, Riddlesden, Keighley, West Yorkshire

Excellent communication between client and company. Time management and problem solving impressive.

Our shower room conversion was complex involving electrical plumbing planning and water management skills, but More Ability had the skill base to surmount the difficulties. The workmen were experienced, tidy, and considerate. They made “no drama out of a crisis” We would certainly use More Ability again.

(January 2019)

Jan Huntley, Halifax, West Yorkshire

Professional and considerate from start to finish.

Would be more than to happy to recommend.

(January 2019)

Mr & Mrs Hewitt, Lofthouse, Wakefield, West Yorkshire

Just a minor delay, otherwise perfect, excellent team, quality of work and would definitely recommend.

(January 2019)

Mr Ahmed, Huddersfield, West Yorkshire

The workman worked very hard.

I am very pleased with my new shower.

(December 2018)

Ms Ball, Moor Allerton, Leeds, West Yorkshire

Work carried out to a very high standard.

Richard who installed it was great.

(December 2018)

Ms Maitland, Batley, Wakefield, West Yorkshire