I currently have one of your lads doing work on my bathroom.
He has been here since Monday and i just want to say he's doing More Ability & Passmore's proud.
He's professional, polite & very tidy. He's always here when he says he's going to be here & works so hard. You should be very proud & pleased with having a worker like him.
I currently have one of your lads doing work on my bathroom.
Steven who worked on my bathroom carried out an excellent, tidy and stress free job in my home. He was more than helpful with any request I had - an excellent worker.
The workmen were very thorough and well mannered - would highly recommend.
Chris was very professional & pleasant. Even when problems occurred he just got on and solved them - he did a brilliant job.
Norman & Mark were first class and very professional - a credit to your company!
Couldn't have asked for a better group of people.
Respectful of our home, family & disabilities. Friendly & helpful from start to finish.
Dear Sir/ Madam
I thought I must write to say how impressed I am with the service provided by More Ability, part of the Passmore Group.
From initial contact to yourselves and throughout the work the staff have been helpful, informative and polite. The work I requested was not straightforward and presented some challenges, which were overcome by More Ability & Passmores.
In summary I am very satisfied with the work and the professionalism of staff, the service you offer and the quality of work and I trust I may do business with you in the future.
The man who carried out the job, Steve - very satisfied with his work. He couldn't do enough for you and I would recommend him to anyone.
To say only one man did the work, satisfied does not come into it.
Great work and a credit to your company.
I found everything was done very professionally and the workmen were excellent. Thank you.
A very professional team with excellent quality of work.
We are very happy with the completed work.
We are delighted with the results and cannot speak more highly of of your staff and company.
Delighted with the finished product - Joe Griffin was exceptional.
Our new Wet Rooms is better than any of us could have imagined.
Martin, our fitter, was really pleasant and always polite – we honestly couldn’t be happier.
The installers were hardworking, punctual, friendly, polite and efficient.
Real gentlemen and I can not praise them enough.
From start to finish you have all been friendly, accommodating and professional.
Thank you so much for sorting my mums bathroom and making life easier for all of us.
High Standard - Perfect.
Thank you for making a difference in society.
Extremely professional outfit from the onset. Glenn (our fitter) was superb! He was professional, courteous, helpful and considerate throughout the refit – nothing was too much trouble.
Would certainly recommend.
Ms Fieldhouse (Mother)
I would like to say thank you for your installation of a shower tray in my home. Also to say that Steven was a very good worker, always making sure I was OK with the upheaval and was on time everyday. A good caring young man.
Ms Atchinson (Daughter)
Just writing to say a big thank you for the work carried out at my mums home recently. She had a shower tray fitted to help her stay independent at home. All the work was completed to an exceptionally high standard. Also a big thank you to Steven, our fitter, he was punctual, kind, considerate, caring, patient, tidy, respectful - too many to list really!
The workmen went above and beyond - thank you!
Ben gave us a lovely bathroom and we are highly satisfied with the finish.
Thank you for the wonderful job that you have just completed in my mums bathroom. The work has been completed to a very high standard and we are pleased with the overall finish.
The fitter onsite was very polite towards my mum. We would also like to thank Steve for his help in discussing and ordering additional products to go into the bathroom.
I am so pleased with my Wet Room.
I was very fortunate to have Alan the plumber; what an amazing worker, tireless and such a perfectionist! I have never come across such a hard worker. Not forgetting Kirk the Electrician and the floor fitter.
What a remarkable team - thank you!
This is the second project we have had done by More Ability and Passmore's and we have been very pleased with the work and tradesmen on both occasions. We would gladly recommend you to others.
A pleasure in spite of all difficulties
I couldn't have asked for a more pleasant or competent tradesman than Alan. Although he met tremendous unforeseen difficulties, which made the job very challenging, he worked to find solutions. The solution to the problem with the soil pipe was grim due to its siting by the original builder. Alan was up to his arm in muck sawing off original piping to make a new conection. It was a foul job (excuse the pun), but whatever he felt privately, he was cheerful and positive throughout.
He also make a very professional job of wall boarding and plumbing in the shower, sink and closomat toilet. He worked with me to make the best use of the space. We had to deviate from the original plan.
How Alan manage to turn the chaos of the early days into a very attractive and practical bathroom, suitable to cope with my severe disability, is a wonder.
Tha electrian also worked hard to find a workable solution to the problem of providing wiring to isolate the peer supply needed for the toilet. Another pleasant young man.
The floor fitter also made a very effective job with the non slip flooring. This is something I would certainly recommend.
I am so glad I was signposted to the More Ability, part of the Passmore Group.
We are delighted with the new downstairs wet room that you have created for us.
We would like to thank all your team for the professionalism and care that they have shown to us through-out the project.
A big thank you to Andy, our fitter, for all your hard work in transforming our bathroom – you were brilliant.
Nothing but praise for the workers - polite, reliable and hardworking.
Clean, and professional job with helpful and pleasant tradesman.
Your excellent tradesman guided us through the job to suite our needs and brought about a perfect finish.
I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.
Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.
He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.
I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.
There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.
*MoreAbility gave the 5 Star treatment*
Thank you Nigel Dawson (surveyor/designer) for your help, advice and knowledge in making our wet room suit all our family needs.
A big thank you to Steve Earnshaw who did the majority of work all by himself.
Transforming our bathroom into a wet room wasn’t easy, but Steve took it in his stride to complete everything to perfection- from-widening the door frame / fitting new door /tiling throughout / fitting new ceiling and diverting the stench pipe to the outside of the house so we could gain a little more precious room to accommodate our stylish vanity units.
Steve had a saying “ I am here to please you in giving you the wet room that you want, if anything is concerning you then please talk to me, I want to walk away knowing you are happy with all aspects of my work.”
How very true this was… from no fault of anyone’s the shower had to be changed to a different type which meant 2 very large newly laid tiles had to be chipped away so that the water pipes could be moved into a different position, this didn’t faze Steve and was altered as quickly as possible.
Thank you to Mark Buck (electrician) - a polite man who connected the towel heater and extractor fan and explained how they worked.
Both workman are a credit to the company and our wet room has surpassed all my expectations.
Despite having changed the original property we received excellent service from very helpful staff. The standard of work was exactly what we expected and of very high quality. Would definitely recommend this company as efficient and good value. Was able to leave the workman on his own for several days.
You have a great team of men who are very good at their job, informative and caring.
A first class job done by a team of first class workers.
100% satisfied with the finished result.
Staff knew what they were doing and the work was carried out with no problems.
Highly satisfied and as a result already recommended you to two friends!
Thank you very much for the wonderful work to my wet floor shower. I found the work team to be very professional and everything went to plan.
Special thanks to Dave, my surveyor, and Mark who did the work to a very high standard.
I would recommend more ability & passmore's to anyone, there was no fuss and everyone just got on with their jobs - just perfect, 1st class!
A big thank you to all who work on the en-suites and bathrooms at The Briery.
A particular 'thank you' to Darren, Nigel and Steve who ensured we had a top job!
Best wishes to you all.
We have been extremely satisfied with your service from our initial visit to your showroom, to the finished shower. Due to the excellent advice given in the showroom when we visit, we realised that a shower was more appropriate to our needs than a walk-in bath.
The design process went smoothly and thanks are due here to your designer Andy Keir. We appreciated him making a return visit with the final design as it is difficult for us to get to your showroom.
We also appreciate Paul, our fitter, arriving at 7pm one evening to finish fitting the shower doors, which had unfortunately been delayed by one of your suppliers.
We would not hesitate to recommend your company. We feel that you have handled the whole process in a sensitive and very professional manner.
Highly pleased with the finished product.
Our New Wet Room.
You'll always have a toilet the man from Passmore's said with these words of comfort we knew we'd fear no dread.
Nathan came one Monday and the bathroom was demolished exposing floorboards and brickwork we were really quite astonished!
He worked so hard and furious, hardly stopping for a breather even managing to to sing-a-long to the monkeys 'i'm a believer'.
In tropical head the work progressed never did Nathan feel glum in fact he went to the corner shop and bought us all a magnum.
Work completed it looks superb, transformation all worth while so thank you Passmore's Nathan our Wet Room makes us Smile!
I am writing to say a big thank you for the work you did on my bathroom.
The whole thing has made a big difference to the task of having a shower - i now feel safe.
Nathan was very efficient in his work and was very understanding if i needed the bathroom. Please pass on my personal thanks to him.
The approach of the whole company is efficient and professional.
The two young men, Sam & Steve, who were the fitters were professional, reliable, helpful and polite. They cleaned every night before leaving and were an absolute pleasure to have in my home.
I also appreciate, and found it unusual but nice, not to be pressured into paying up front.
I certainly would recommend. Thank you also for the chocolates.
The attention to detail, care and excellent workmanship shown by Jim the fitter was exemplary. I can not speak highly enough of him, a great asset to your company.
Lewis was a skilled worker and overcame some unexpected difficulties in a capable way. He was obliging and pleasant.
Please pass huge thanks to Steve who has been fitting my Grandparent's new bathroom not only is he helpful, professional, clean and tidy and has done a great job...but he even called me to say that my Nan had tried to give him money and she wouldn't accept it back. He asked if he could leave it somewhere for me to put back in their bank as he knew they didn't have much to spare. Thank you so much for your honesty Steve, it truly has restored my faith in human kind. Not everyone would be so virtuous and it doesn't go un-noticed. What a genuine person!
Just had our wet room done, its absolutely amazing with 5 star treatment from start to finish!
A big thank you to Paul Tarbard the Surveyor, and Paul Thorley our Fitter who has transformed my wet room all on his own. I can't praise him enough he is a great guy, and what a worker never stopped, cleared everything away each night before he left would highly recommend this company,carpets all protected while work was under going very professional company.
I would like to say that Garry Kirkbright was very kind and patient when I changed my mind thinking I couldn’t cope with the upheaval involved with the work. I then decided to go ahead and Garry was not pushy at all – he even gave me a lift to the hospital to see my husband when he knew how stressed out I was.
Really pleased with work done and Sam who installed it was brilliant.