Excellent and professional service.
Excellent and professional service.
From the very first chat at a disability event, through to the visit at my house to talk about what to feasible to actually having the work done, the whole experience was totally positive. Yes, I couldn't fit in everything I wanted, but that's the fault of my too small bathroom rather than theirs! They did their best to work miracles in the space provided and fitted in as much as possible while leaving it uncluttered and suitable for me to use with limited mobility.
I am utterly thrilled with my new wet room and would heartily recommend them as a company. Everyone I spoke to was so professional and the work was done superbly well.
Andy who did the actual work was an absolute star - he worked round me as much as possible and while I was asleep (I can sleep up to 18 hours out of 24 which doesn't leave a huge amount of time) tried to do the quieter things so as not to disturb me.
So pleased! They cost more than the other company I had out to quote, but they had so many many more ideas and l was able to chose the units, tiles, flooring etc that I really wanted and the overall look. Friends and family who've visited since say it's fantastic and doesn't look like a "disabled bathroom" just a lovely stylish one - despite having a bench for me to sit on while I shower, wash and dry toilet and lots of space for me to manouver round in.
I just wanted to thank the workmen that came to fit the wet room, They all did an excellent job.
Especially Richard, I can't thank him enough, I was amazed at his quick installation of the wet room. He was very friendly, a good conversationalist, and when he finished he explained the functions of the shower pump. The quality of his work is above and beyond. The room looks like a 5 star hotel! I am impressed.
He was even singing as he worked, I could not help but join in! I told him to audition for xfactor we had a laugh about it. What a great guy and a credit to your company.
Using the shower is going to make my life a lot easier so I am thankful for that.
Very professional company with a great knowledge of the needs and requirements of their clients. Steve was very open and informative of all processes of work undertaken.
Andy was an absolute star - very considerate.
I am so pleased with the result!
I would like to praise Ron for his hard work and thoughtfulness.
We had the best workman possible.
Needed a complete revamp of bathroom, en suite and cloakroom which was long overdue. Also needed to reflect ease of access because of osteoarthritis.
From the first showroom visit through design and planning a difficult journey was made easy by all concerned. The fitter, Richard, was outstanding. He was considerate and his attention to detail and willingness to ensure it matched the highest possible expectation was exceptional.
Why did I put it off for so long, The results are stunning!
If you have seen the rest, it's time to SEE the best, may be a little more expensive, but certainly more experienced, clean and friendly.
Professionalism at it's best. Very pleased with the outcome of my Mother's new bathroom.
We were delighted with everything, from the first meeting to completion of the work.
We are certainly coverts to showering and we never thought that would happen!
So pleased that everything was under one roof so we didn't have to do any searching for different tradesmen to do the work.
I just wanted to say a massive thank you for the recent wet room installation at my mum's property, it has been a very stressful time for use recently but the one thing I didn't need to worry about was the bathroom being converted, you managed to accommodate a very quick fitting date because my mum was in hospital which meant this could be completed while she was out of the property and would cause her less stress with her suffering with dementia.
The fitting guys are a credit to your company especially Adam he is an absolute star and was extremely helpful and knowledgeable in his work.
I can't tell you how happy I am with the bathroom and it means my mum can now shower in safety.
A DISABLED MODERN WET ROOM - OUTSTANDING
From the start of the whole process it was FIRST CLASS. The visit by Nigel who carefully listened to our needs regarding a disabled wet room. He then informed us and produced excellent layout plans; which come to light when we visited there showroom.
Whilst waiting for the install dates, Sarah from accounts kept us well informed of the start date and finally our fitter, Martin, arrived promptly, kept us well informed of everything on a daily basis, kept the work clean and tidy at all times and produce a OUTSTANDING wet room.
MASSIVE THANKS TO ALL INVOLVED…5* RATING !
Jim is excellent in his work. Very satisfied and would certainly use again and recommend.
An excellent job - start to finish - would certainly use again.
Ron and the other men were extremely polite - excellent job!
This is the second time I have used More Ability, part of the Passmore Group - first time to install a shower wet room and now a wash/dry toilet.
Top quality workmen and the job was supplied and fitted with professionalism and expertise. Can not fault the company or its staff . I think the telling thing about a company is how it retains staff . Enough said. Thank you.
Excellent communication between client and company. Time management and problem solving impressive.
Our shower room conversion was complex involving electrical plumbing planning and water management skills, but More Ability had the skill base to surmount the difficulties. The workmen were experienced, tidy, and considerate. They made “no drama out of a crisis” We would certainly use More Ability again.
Professional and considerate from start to finish.
Would be more than to happy to recommend.
Just a minor delay, otherwise perfect, excellent team, quality of work and would definitely recommend.
The workman worked very hard.
I am very pleased with my new shower.
Work carried out to a very high standard.
Richard who installed it was great.
Thank you for your professionalism and delivery of work.
Fantastic company, high quality goods used, professional from start to finish from the planning with Nigel to all the workers on the job. Steve who was on site daily was excellent.
I would recommend the company.
Andy, we would like to thank you personally for all the hard work, care and planning you have put into our ‘shower room’ project over the past three weeks.
More Ability and Passmore’s are very fortunate to have you on their fitting team. Similarly we, ourselves, are lucky to have your experience and confidence which allowed the job to fit into a very tight time frame.
We wish you a well-earned break and a peaceful Christmas.
Installer very pleasant and understanding.
Paul was great - nothing was too much for him.
Richard was exceptional in his approach to his work, was organised, professional, informative, communicating each stage, worked continuously and outstanding skill in his finished work - a credit to your company.
Sue was very helpful and also a credit. Joe fixed the issues we encountered with great efficiency and professionalism.
Love the work, fantastic job done and over the moon with it.
As the work took much longer than anticipated I was quite happy to hand the keys of my flat to Steve while I was away. It was a pleasure to have him working here.
The main fitter Mario was very helpful and thorough.
From first meeting Garry in the Leeds showroom this job has been carried out exceptionally well.
I was kept informed at all times about the project. The bathroom fitter Richard worked tirelessly, and made a superb job of it. No mess was left after each days work, and was left neat and tidy. I am so pleased.
Kevin is a real credit to you.
Treated our home with respect and completed the works to a very high standard.
Very satisfied with the work.
We wish to thank your fitter, Craig, for the good work he has done.
A brilliant job and Ron was a delight to have around the place.
Excellent finish - very happy.
I would recommend this company to anyone!
Scott was a hard working lad - the best worker going!
Very satisfied with all the work and would recommend your company.
Workmen very pleasant.
Nothing was too much trouble - very quick to sort out any snags.
Installer Calvin was brilliant.
Mark, our Electrician, was also brilliant!
Walk in bath with rise and lower seat.
Brilliant workmanship. Tradesman kept everything very tidy and was very respectful of surroundings.
He kept me informed before and after installation - would highly recommend.
Can not thank you all enough.
I felt very comfortable leaving Paul in my home everyday.
Workmen were friendly, professional and flexible.
Top class job would definitely recommend.
Very Happy and Satisfied with all aspect of the purchase and installation - THANK YOU!
Would like to thank you all so much for my wet room, i am delighted with it and it makes my life so much easier.
Thanks to Dave, Dave, Mario, the Electrician and Office Staff.
Excellent, professional finish. Our fitter, Steve, was hardworking, polite, punctual and tidy. Finished ahead of schedule. Extremely happy.
Very cheerful tradesman who helped make the experience easier.
The work that was done was outstanding.
Ryan was a lovely young man. Very polite, good worker, engaged in conversation.
I would recommend you to anyone.
Very satisfied with the work carried out regarding the installation of the mobility shower.
The fitter, Paul, was a fantastic worker!