Customer Testimonials

Beautiful wet room!

Commendable workmanship mainly by Glynn. One little hiccup with the water not draining away but immediate response and soon rectified. Good team work throughout the job would recommend your company and good customer relations.

(February 2020)

Ms Kellett, Morley, Leeds, West Yorkshire

Workmen were very pleasant and willing to do odd jobs.

(January 2020)

Mrs Burton, Pudsey, West Yorkshire

Great detail and care taken by tradesmen, treated my mum with great respect. Their professional manner was faultless, a real pleasure.

Genuine thank you to all. Can't name them all from start to finish. Commendable team!

(January 2020)

Mrs Malik, Leeds, West Yorkshire

I am writing this letter to let you know that Colin has done an excellent job on our bathroom.
He works with pride, he is also a very respectful, polite and tidy person.

His work is outstanding and we are very pleased with the work Colin has carried out in our home.

(January 2020)

Mr & Mrs Kilbride, Leeds, West Yorkshire

Excellent service and very friendly staff. All work was completed to a very high standard. Thank you.

(February 2020)

Josephine Corbishley, Horsforth, Leeds, West Yorkshire

I would like to thank Sarah for her excellent service. Sarah was very polite when answering all my queries.

(February 2020)

Mr Browne, Chapel Allterton, Leeds, West Yorkshire

Excellent company. Easy to work with, sensitive to your needs, impeccably trustworthy and very good standard of work.

(January 2020)

Mr & Mrs Greenwood-Quy, Burncross, Sheffield, South Yorkshire

Jack was very good at explaining everything to use.

(December 2019)

Mrs Barraclough, Hollin Park, Leeds, West Yorkshire

A reliable company, good workmanship, came on time and continued until completion, tidy and pleasant, any snags rectified quickly.

(December 2019)

Mr Duckett, Wetherby, North Yorkshire

The workman got on with his work. If he wanted to say something he was polite,

I am very happy eith the work and of the equiptment - very good all round.

(November 2019)

Janet Barlow, Hemsworth, Pontefract, West Yorkshire

I am very pleased with the work carried out. The tradesmen were very helpful and kind.

(November 2019)

Judith Millar, West Park, Leeds, West Yorkshire

The way Norman conducted himself during his work was impecable.

I will certainly be recommending Passmore to my friends and family for work of this kind.

(December 2019)

Laurence Gorsden, Moor Allerton, Leeds, West Yorkshire

I would like to express how pleased we are with the standard of work done in the conversion of my wet room.

The young tradesman, Matthew Wilson, did an excellent job. He did the work to an extremely high standard and in a very timely manner, making sure that i was not too inconvenienced to th best of his ability in such circumstances. He is efficient and reliable and very hard working.

He is a pleasant and poliet young man and is an excellent ambassador for the tradesmen at Passmore Group. I hope you will pass on this recommendation to Matthew and the other tradesmen who acompanied him on this job.

(December 2019)

Joyce Scoba, Middleton, Leeds, West Yorkshire

Had to replace our bath with a shower falling my mum's fall.

The lady at reception (one Sunday lunchtime) was brilliant. She knew exactly what we needed and was the only one to mention being VAT exempt.

We were lucky enough to be assigned Stephen Eyre as our Fitter. He is brilliant, very professional and great attention to detail.

The result is a safe new bathroom that would not look out of place in any top hotel.

(November 2019)

Mr Garbutt, Wortley, Leeds, West Yorkshire

Alex has just refurbed my bathroom and has done an excellent job in double-quick time too. Great lad and a real grafter with attention to detail and top quality workmanship. Very nice young man to have working in my VERY small space.

(November 2019)

Tessa Holmes, Meanwood, Leeds, West Yorkshire

Nigel took his time to understand exactly what is needed and how it can be done. He is a very nice gentleman.

(November 2019)

Mr Mushtaq, Sheffield, South Yorkshire

Excellent. Diamond of a workman - very skilled.

(October 2019)

Mr Kaye, Barnsley, South Yorkshire

Steve our fitter was very good.

He kept us informed of any problems and worked around our needs i.e. keeping the shower working until the last minute.

Very professional and a credit to your company.

(October 2019)

Mr & Mrs Sugden, Cross Gates, Leeds, West Yorkshire

Your workmen are a credit to your business.

Matt and Carl were great, efficient, polite and friendly.

(October 2019)

Heather Lewins, Weetwood, Leeds, West Yorkshire

The operatives were skilled and courteous when installing the equipment and tiling.

Was kept in the loop regarding all work being carried out.

(October 2019)

Lynda Field, Shipley, Bradford, West Yorkshire

I am very delighted with all the work carried out.

(October 2019)

Katherine Fothergill, Oakwood, Leeds, West Yorkshire

Thank you so much! The whole process was a joy!

Mark was so thorough and friendly. I can't recommend you highly enough.

(October 2019)

Mr & Mrs Spearing, Wortley, Leeds, West Yorkshire

Very happy with project.

We were kept informed every step of way. The fitter Steve, was very good. He worked round our needs and advised us when needed to turn off the electric and water.

Any inconvenience was kept inconveniences to a minimum.

(October 2019)

Mr Sugden, Cross Gates, Leeds, West Yorkshire

Steven your installer was a very nice young man.

He was a pleasure to have in my home.

(September 2019)

Mrs Tuffen, Horsforth, Leeds, West Yorkshire

Very pleased with the installer, Graham. who was professional and friendly.

(September 2019)

Ms Graham, Roundhay, Leeds, West Yorkshire

To all who were involved in my new bathroom - i am absolutely delighted with the finished result.

Special thanks to Sam and Mark who were excellent workers to have around my home. Both very polite and helpful.

(September 2019)

Joan Worthington, Hathersage, Sheffield, South Yorkshie

Just a little note to say thank you so much for all your hard work on our wet room for Daniel.

Matt and Carl were amazing, very polite, professional but also friendly. They tidied up after themselves every night and made sure everything was perfect before they finished the job.

A credit to your company.

(September 2019)

Mr & Mrs Lewins, Adel, Leeds, West Yorkshire

Thank you so much for our wonderful bathroom installation, we are highly delighted with the quality and workmanship.

Richard is a marvelous ambassador to your company. He is very professional and conscientious and caring.

We would happily recommend your company to family and friends.

(September 2019)

Mr & Mrs Brown, Halton, Leeds, West Yorkshire

We chose More Ability to design and build our wet room as a facility suitable for our elderly father whilst not looking like a stereotypical “disabled” bathroom.

We are delighted with the result. Our multi-skilled fitter Steve was expert in all he did as well as being a hard worker and pleasant. Every evening the house was left in a clean state. We are delighted with the job done.

(September 2019)

Mr & Mrs Bosworth, Knaresborough, Harrogate, North Yorkshire

A very friendly and competent and friendly gentleman called Craig fitted our shower chair and grab handle today. A first class job in 2 hours. Would recommend.

(September 2019)

Mr Sheath, Nunthorpe, York, North Yorkshire

My wife and I are very impressed with More Ability. From initial enquiry through to design, installation and completion the customer service has been outstanding.

Andy the designer and Joe the surveyor produced an impressive plan transforming a previous drab, outdated and unsuitable bathroom into a modern, mobility friendly design to suit the needs of my wife's elderly mother.

Craig, the fitter, did a fantastic job putting the plan into action. The result: a professionally fitted bathroom which looks great installed with top quality products and is practical and easy to maintain. Completed on time and to budget.

Many thanks for a superb job.

(September 2019)

Mr & Mrs Barr, Morley, Leeds, West Yorkshire

Steve the fitter was friendly, polite and efficient.

(August)

Mr & Mrs Lowe, Pudsey, Leeds, West Yorkshire

Highly satisfied with the work done.

Will definitely recommend you to people we know.

(August 2019)

Ms McHale, Wortley, Leeds, West Yorkshire

The workmen were very polite and did an amazing job.

I am overjoyed with the end result. The main work man was brilliant!

(August 2019)

Ms Harrison, Acomb, York, North Yorkshire

Very satisfied with all work done.

(August 2019)

Mr Robertshaw, Rawcliffe, York, North Yorkshire

Rick is very happy with his shower room! Aiden was very good and always willing to explain what he was doing.

Winning the competition was fantastic and it has really changed Ricks bathing experience for the better. I am so happy that he is now able to shower independently - thank you!

(August 2019)

Ms Matthews, Harrogate, North Yorkshire

I would like to thank your company and Paul for the lovely bathroom.

Paul was a very good worker, polite as well.

Thank you all for what you have done, i will be ever grateful.

(July 2019)

Ms Migelicz, Keighley, West Yorkshire

Full credit to the two men that completed the work. They were friendly and helpful.

(July 2019)

Mr Bellwood, Swarcliffe, Leeds, West Yorkshire

Really delighted with the work Alex has done. A perfect job and a lovely job too!

(July 2019)

Mrs Wilson, Leeds, West Yorkshire

Very happy.

If work or plans needed to change things were talked through and we even saved money.

(July 2019)

Mr Haigh, Guiseley, Leeds, West Yorkshire

Andy who the majority of the work was brilliant. A total pleasure to have him around. Very knowledgeable, professional, personable and his work was of an outstanding standard.

June 2019

Ms Dacosta, Lindley, Huddersfield, West Yorkshire

Thanks to all staff for courtesy and excellent service - Andy, Joe, Chris, Dave and Steve.

June 2019

Mr Tidswell, Headingley, Leeds, West Yorkshire

I would like to thank all those members of your very capable workforce for the excellent Quotation by Nigel for the detailed Boiler installation, and the shower room quotation advised by a very capable Sarah.

Also we would like also to thank Jim for his detailed prep of our carpets, prior to the installation of all the very shower room Installation-a very exceptional employee an asset to your company-Thanks Jim your always welcome to pop in for a cup of tea -just ring our doorbell.... and finally Garry it was a real pleasure to meet such a thoughtful and caring surveyor -thanks for your real customer care operative.

A Big thank you to all those members of your very supportive staff for their care from start to finish of our Installation-a very valuable team of personnel.

In conclusion in all my years as a householder requiring work of this kind you score 10/10, and you can be assured that I will be only too pleased to recommend your company when I can. This includes any further requirement that we might have.

Many Thanks.

Mr & Mrs Williams, Alwoodley, Leeds, West Yorkshire.

Overall completely satisfied with the work and attention you gave us.

(May 2019)

Mrs Foston, Burley, Leeds, West Yorkshire

I would like to congratulate the team for their professional work in converting my mother's bathroom.

We are very pleased with the standard of the finish which brings to a close a first rate project which included helpful advice at the outset and rapid response to developments as the project progressed.

I would happily recommend More Ability to anyone considering a bathroom conversion.

(May 2019)

Mr Wright, Harrogate, North Yorkshire

Very pleased with the work and the bathroom fittings.

My life has been made so much easier and enabled independent living.

(May 2019)

Mr Wilson, Longlands, Bradford, West Yorkshire

All the tradesmen that came were polite, courteous and very professional. 10 out of 10.

(April 2019)

Mrs Owen, Marsden, Huddersfield, Wet Yorkshire

Andy who fitted my bathroom is an absolute star.

His approach to this job was second to none.

(April 2019)

Mr Vowles, Grove Place, Huddersfield, West Yorkshire

Staff were always available should I need to ask for anything.

Installation was done efficiently and cleanly. Staff were very supportive and particularly with my mother.

Team very dementia friendly. Good communication with all involved. I would recommend to others!

(April 2019)

Ms Hyman, Chapel Allerton, Leeds, West Yorkshire

Craig was brilliant with my parents!

Office staff were helpful and friendly - thank you to Sarah and Kate.

(April 2019)

Mr Padam, Roundhay, Leeds, West Yorkshire