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Full Accessible Bathroom Design and Installation Service

As part of our full accessible bathroom design and installation service we will:

1. Visit you at home to carry out a design appointment

2. Prepare a detailed quote and 3D visuals

3. Offer advice on all products and fixture choices

4. Schedule your job in with our installation team

5. Book an installation survey to check your final specification

6. Order and store all materials, ready for your project to start

7. Project manage your transformation

8. Keep you in the loop every step of the way

9. Tidy up at the end of each day

10. Be on hand should you have any questions or concerns

No description available
No description available

The Design Stage Explained

Visit you at home to carry out a design appointment

Offering a free bathroom design and quote service an experienced designer will visit you at home to learn more about your bathing requirements.

Following a detailed discussion and measuring of the existing suite, they will be able to offer expert help and advice with regards to a safe and accessible design and in most cases provide you with an idea of cost.

Prepare a detailed quote and 3D visuals

If you're happy with everything that has been discussed at your design appointment, and providing you're wanting to proceed, we'll invite you to one of our bathroom showrooms where we'll provide you with a detailed quote and 3D visuals.

Similarly if you decide at the design appointment, or after receiving other quotes, that our service is not for you, you'll never be pressured to proceed to the next step.

Offer advice on all products and fixture choices

At the showroom appointment, the aim of the visit is to finalise your product choices. You'll have time to explore our range of bathroom and shower room solutions and your designer will be happy to help and advise where necessary.

Once everything's been decided we’ll be able to provide you with an exact cost for the works, which includes installation. It’s then up to you as to whether you want to place an order with us.

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The Ordering And Supply Stage Explained

Schedule your job in with our installation team

At point of order we'll schedule your job in with our installation team and provide you with a week commencing date with regards to when your adaptation will start. From here your project will remain with your designer for job preparation.

Book an installation survey to check your final specification

Following completion of your job preparation, your project file will be passed onto the installation team whereby the installations surveyor will be in touch to arrange a final site visit with yourself.

The purpose of this visit is to confirm and check your final specification, including measurements, products and fixture choices, prior to ordering.

Order and store all materials, ready for your project to start

Once your final specification has been checked and signed off your file will be passed onto our purchasing team where all product and fixture choices are ordered with our manufacturers and suppliers ready for your project to start.

We deliver and store most items in our warehouse however in some instances we may ask for goods to be delivered directly to site while works are in progress.

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The Installation Stage Explained

Project manage your transformation

While the works are ongoing we will project manage and co-ordinate the order of works covering the removal of your existing bathroom, first and second fix, installation of new fixtures, final checks and project sign off.

Half way through your project we require a 50% interim payment which is payable by cheque, BACS or direct debit.

Keep you in the loop every step of the way

You’ll have a lead fitter who will carry out all aspects of your bathroom adaption, keeping you in the loop every step of the way as your project progresses.

Should any unforeseen problems arise while works are ongoing these will be discussed with yourself before any action is taken.

Tidy up at the end of each day

We want your bathroom adaptation to be as stress-free and undisruptive as possible. Your fitter will tidy up at the end of each day and we'll never leave you without a working toilet.

Be on hand should you have any questions or concerns

Throughout your project with us we will always be on hand to answer any questions or ease any concerns you may have. If at any point you wish to speak to your designer, installations surveyor or customer care team please do not hesitate to call us.

Aftercare

We offer 12 months guarantee on all our workmanship which is further complemented by manufacturers’ warranties for products specified and sold. If any issues arise at any time we encourage you to contact us, via phone or email, so we can get the matter resolved quickly and efficiently.

Only once your project is finished, signed off and you are 100% happy with the work will we raise your final invoice for the remaining 50% which is payable by cheque, BACS or direct debit.

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