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Complete accessible bathroom from ground up. Cannot fault it from start to finish.

Only a couple of very minor hiccoughs totally out of the company's control but dealt with quickly. More Ability went above and beyond.

Would use again in a heartbeat.

Janet Heald, Huntington, York, North Yorkshire

I would like to thank everyone at more ability and your fitters - they were great and very clean.

(August 2015)

Mrs Cooper, Lundwood, Barnsley, South Yorkshire

Couldn't have asked for a better group of people.

Respectful of our home, family & disabilities. Friendly & helpful from start to finish.

(March 2017)

Ms Derham, Garforth, Leeds, West Yorkshire

Excellent workmanship.

Steve and the electrician were very nice and the work they did was excellent. Couldn’t meet two nicer people - thank you very much.

Work was 10 out of 10.

Mr Healey, Shipley, Bradford, West Yorkshire

Hi Katie and David

I wanted to thank you both for the fantastic support dealing with our shower issues

It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!

Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.

What now appears to be the best solution for us of having a new system at no cost – is a great result!

As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers

My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.

Mr Dent, Monk Fryston, Leeds, West Yorkshire