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Future-proofed accessible walk-in shower refurbishment case study | Leeds | More Ability

Published: 16 June 2023

This case study details how we transformed Mr. and Mrs. Marshall’s Family Bathroom into a future-proofed accessible walk-in Shower room meeting the needs and requirements of the family.



An existing bathroom in Leeds belonging to the Marshall family consisted of a bath with an overhead shower. Fully tiled, also featuring in the bathroom was a WC, basin, and radiator. Wanting to be proactive and adapt their bathroom as they were getting older, Mr. and Mrs. Marshall wanted a more accessible solution that would meet the style and safety requirements of the whole family and set out to explore their options.


Mr. and Mrs. Marshall began their search for a reliable company with a history of providing accessible bathroom solutions. The couple were referred by an existing More Ability customer and made the trip to visit our lovely Leeds Bathroom showroom.

Visiting the showroom, the couple were navigated around to have a look at our accessible bathroom design displays and informed of how each solution would increase their safety, and make their daily life easier. Centered around the needs and requirements of the whole family, they were also fully briefed on our strong history of delivering accessible bathroom adaptations and our full project-managed service, removing the burden of the couple managing the project themselves.

Delighted with the various accessible bathroom designs and with the information they had been given, Mr. and Mrs. Marshall, were more than happy to book a free design appointment to discuss in detail the best solution for them both moving forward.

Our experienced designer Garry visited the couple at their home, with a view to providing Mr. and Mrs. Marshall’s family with a new future-proofed accessible bathroom design.

Garry began by surveying and taking photos of the existing bathroom design. Once he had finished, the triad sat down to have an in-depth conversation about the existing bathroom design and the challenges they were facing, as part of the conversation they would discuss design ideas they had in mind.

Mr. and Mrs. Marshall explained to Garry that after careful consideration for the future, the couple wanted to be practical and see if they could have installed an accessible bathroom design that met the needs and requirements of the family. Their initial thoughts were to have a walk-In shower installed, and all new bathroom features including reducing the size of the sink, fitting a new radiator, and wall boarding to be all part of the new design.

In addition to their ideas, Mr. and Mrs. Marshall were keen for Garry to impart his extensive knowledge in accessible bathroom design and offer his advice.

Considering the couple’s suggestions Garry proposed an accessible walk-in shower, with a grey wall boarding and a grab rail installation. The shower design reflected a low-level access tray coupled with a modern basin, comfortable height WC and a new radiator.

Garry behind the design: - Mr. and Mrs. Marshall were looking to future-proof their bathroom with an accessible solution. With that in mind, they had other members of the family to consider who would also be using the bathroom, so when putting together a design I created an accessible walk-in shower room that had accessible features but the finished result shows that it does not look like an accessible shower room.

The couple were thrilled with Garry’s proposal, he had listened to their ideas incorporated them, and came up with a future-proofed modern accessible design, that met the family’s needs and style requirements.

Garry handed Mr. and Mrs. Marshall a provisional quote of the works and invited them to the Leeds Bathroom showroom to progress the project to the next stage.

At the second appointment, Garry presented Mr. and Mrs. Marshall with detailed CAD visuals to help them envision how the accessible walk-in shower would look once fully refurbished. He then guided them around the showroom to pick their final accessible bathroom design features.

Delighted with the CAD images and their final choices, they were more than happy to place an order with us.

Before the project installation, Mr. and Mrs. Marshall were introduced to Installations Surveyor Joe, who would liaise with our fitter Mark.

Mark took out the old bathroom suite and transformed the space into a stunning modern accessible walk-in shower, with a mixture of contrasting grey and white finishes.

The existing bath was taken out and replaced by an open and accessible walk-in shower, with rise and fall shower head and glass-flipper screen. In addition to the shower, a grey low-level access tray was also installed.

Keeping the grey consistent stylish nuance wall boarding was fit on the inside of the shower, making life easier for the family due to their maintenance-free finish. The rest of the room was fully fit with vast light grey square tiles.

Outside of the shower installation, a white comfort height W/C and basin were fit next to each other. Concluding the new accessible walk-in shower room, new rigid core oak flooring was fit, and a dark wall-hung radiator fit.

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Senior Designer

Garry is an experienced bathroom surveyor and designer having worked in and around the industry for 28 years; gaining invaluable experience whilst at bathroom specialist’s; Norwood & Porcelanosa.

Showing a keen interest in design & technical drawing from an early age Garry ‘fell’ into surveying bathrooms as a result of wanting to make the most of his natural abilities which involved a creative flare for design.

At Passmore’s Garry works directly with the MoreBathrooms & MoreAbility brands, surveying & designing bathroom works and solutions for the domestic homeowner.

Garry will also work alongside Paul Tarbard managing the showroom ensuring the latest products and designs are on display.

Visit Garry's LinkedIn Profile