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11 September 2019
As well as many design considerations and options, disabled shower rooms also need to take into account strict building regulations. This is the case in public and commercial settings, and details can be found in the Building Regulations Approved Document M (Doc M). Privately, it’s up to you, but it’s a good idea to adhere to a similar concept.
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what our customers say
Hi Katie and David
I wanted to thank you both for the fantastic support dealing with our shower issues
It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!
Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.
What now appears to be the best solution for us of having a new system at no cost – is a great result!
As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers
My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.
(February 2018)
Mr Dent, Monk Fryston, Leeds, West Yorkshire
I can’t recommend Ron, the chap who installed our new wet room, enough. Himself and the electrician were smashing and did a really excellent job with which we are well pleased.
(March 2018)
Ms Webster, New Earswick, York, North Yorkshire
We were delighted with everything, from the first meeting to completion of the work.
We are certainly coverts to showering and we never thought that would happen!
(February 2019)
Mr Pillar, Knaresborough, Harrogate, North Yorkshire
Excellent work.
Norman & Mark were first class and very professional - a credit to your company!
(March 2017)
Mrs Cannis, Morley, Leeds, West Yorkshire
We are very satisfied with the work Aiden has done for us. A very nice and polite man, as was Lee the electrician.
(June 2017)
Mr Thorpe, Malton, York, North Yorkshire
B & K Passmore Limited. VAT Number: 168830436
Company Number: 4164081. Registered in England & Wales. Private Limited Company.
Head Office & Leeds Showroom: Partnership House, 6 Hales Road, Wortley, Leeds, West Yorkshire, LS12 4PL
Harrogate Showroom: Unit 1 & 2 Beech Avenue Business Park, Beech Avenue, Harrogate, North Yorkshire, HG2 8DS
Mirfield Concession Showroom: Whiteleys Garden Centre, Far Common Road, Mirfield, West Yorkshire, WF14 0DQ
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