Help & Advice

I would just like to say how relieved I was to find out More Ability & Passmore's had been awarded the Job. The last company who fitted the downstairs toilet we weren't over happy with.

More Ability are a very professional, friendly good company. We were very pleased with the workmen who did the job. In particular Steve who was in everyday. Very professional, knows his job, polite, friendly and couldn't do enough to be of help.

He ensured we knew what stage he was at each day and he kept the place as clean as one can when your having work done. He ensured that the place was left clean over the weekend.

Overall we are really pleased and would highly recommend them. The wet room has already made a massive difference to my husband and I. Specifically it has made so much difference in David's ability to shower with ease. It has also been a great help to me with my health difficulties, granted not has bad has David's but still restricting.

Thank you for making our lives easier.

Mr & Mrs Thomas, Foxwood, York, North Yorkshire

High Standard - Perfect.

Thank you for making a difference in society.

(February 2017)

Ms Moody, Elland, Halifax, West Yorkshire

I wanted to let you know how happy we are with the bathroom which is now completed. However, my main reason for contacting you is to let you know how happy I am with the contractor who completed the work who I only know as "Sam".

Sam has been absolutely brilliant with my mum who is 89 and has early Alzheimer. He is courteous, patient and has done everything possible to make the work the least intrusive as possible for my mum who was quite stressed about the whole process. Sam couldn't do enough to help her and explain what he was doing each day and answer any questions we might have.

One day last week I took my mum out and left Sam to get on with the work. He'd had to go under the kitchen cupboard to turn the water off and had found £90 my mum had put there just laid in bowl at the back (and had totally forgotten about). He left this money "in situ" so we could see where he had found it. That act of honesty and kindness has restored my faith in human nature ! He could so easily have taken that money and we would never have known and he was aware of that but still chose to do the right thing and for that I will be eternally grateful. I think it's important that such honesty and integrity is recognized so felt it was important to let you know.

(October 2017)

Maxine Hayman & Betty Clarkson, Crossley Hall, Bradford, West Yorkshire

Darren's work was excellent. He was very hard working and obviously took great pride in his work. Very reliable and trustworthy, he kept us informed of all work and gave us ample time when the works were to be disruptive, a great ambassador for the company.

Mr & Mrs Medd, Knapton, York, North Yorkshire

I just wanted to say a massive thank you for the recent wet room installation at my mum's property, it has been a very stressful time for use recently but the one thing I didn't need to worry about was the bathroom being converted, you managed to accommodate a very quick fitting date because my mum was in hospital which meant this could be completed while she was out of the property and would cause her less stress with her suffering with dementia.

The fitting guys are a credit to your company especially Adam he is an absolute star and was extremely helpful and knowledgeable in his work.

I can't tell you how happy I am with the bathroom and it means my mum can now shower in safety.

Thank you

Mrs Senior, Armley, Leeds, West Yorkshire