Case Studies

I would just like to congratulate you on your excellent staff. All extremely professional, hardworking and tidy.

The employee that completed most of the work, Barry (Baz) worked so hard, under very difficult circumstances. The bathroom was a really small area, and the plumbing work previously carried out, needed to be rectified prior to any further work being carried out. There was even a problem with the placement of the sink, and he had to wait for authorisation to move it.

Baz worked extremely hard, even working late into the evening on more than one occasion, to ensure I was not put to any inconvenience. He cleaned the work area every night before leaving, and was always polite. On completion of the work, he took the time to explain how everything worked, and made sure I was happy with everything before leaving. He, and your other workmen even had a sense of humour!

You must be very proud to employ such an excellent workforce. I would have no hesitation in recommending Passmore based on the last two weeks experience of the company.

Please pass on my thanks to your staff.

Mrs Knights, Bradford, West Yorkshire

So pleased that everything was under one roof so we didn't have to do any searching for different tradesmen to do the work.

Perfect.

Gloria Smith, Rodley, Leeds, West Yorkshire

I would like to bring to your attention to the wonderful quick witted action from one of your employees, Richard, last month.

He was fitting the lino, finishing off my wet floor shower. When he realised I had been taken ill. My blood pressure had dropped to a dangerous level. Richard said he was calling 999, saying he would not allow his own mother to remain in such a state.

He promised to feed my cats. I knew I could entrust him with my key. What a wonderful employee you have!

Ms Coates, Leeds, West Yorkshire

Thank you so much for our wonderful bathroom installation, we are highly delighted with the quality and workmanship.

Richard is a marvelous ambassador to your company. He is very professional and conscientious and caring.

We would happily recommend your company to family and friends.

Mr & Mrs Brown, Halton, Leeds, West Yorkshire

Andy's attitude was exemplary and very much appreciated at a time of family stress.

Mrs Husbands, Horsforth, Leeds, West Yorkshire