Help & Advice

*MoreAbility gave the 5 Star treatment*

Thank you Nigel Dawson (surveyor/designer) for your help, advice and knowledge in making our wet room suit all our family needs.

A big thank you to Steve Earnshaw who did the majority of work all by himself.

Transforming our bathroom into a wet room wasn’t easy, but Steve took it in his stride to complete everything to perfection- from-widening the door frame / fitting new door /tiling throughout / fitting new ceiling and diverting the stench pipe to the outside of the house so we could gain a little more precious room to accommodate our stylish vanity units.

Steve had a saying “ I am here to please you in giving you the wet room that you want, if anything is concerning you then please talk to me, I want to walk away knowing you are happy with all aspects of my work.”

How very true this was… from no fault of anyone’s the shower had to be changed to a different type which meant 2 very large newly laid tiles had to be chipped away so that the water pipes could be moved into a different position, this didn’t faze Steve and was altered as quickly as possible.

Thank you to Mark Buck (electrician) - a polite man who connected the towel heater and extractor fan and explained how they worked.

Both workman are a credit to the company and our wet room has surpassed all my expectations.

(October 2016)

Ms Johnson, Castleford, Wakefield, West Yorkshire

Our wet room is now complete and we couldn't be more pleased with it.

The men who carried out the work were very polite and courteous, we could not have asked for more.

Thank you.

Mr & Mrs Kirby, Huntington, York, North Yorkshire

Very satisfied with the work.

We wish to thank your fitter, Craig, for the good work he has done.

Mr & Mrs Sastry, Cookridge, Leeds, West Yorkshire

Just to let you know that I have carried out a final inspection of the bathroom adaptation Mr Jeffreys address and the work has been very well finished.

Mr Jeffreys was very complimentary about your team so please pass on our thanks as it is great to have such positive feedback.

Andrew Breckons, Technical Officer, Selby District Home Improvement Agency, York, North Yorkshire

I would just like to congratulate you on your excellent staff. All extremely professional, hardworking and tidy.

The employee that completed most of the work, Barry (Baz) worked so hard, under very difficult circumstances. The bathroom was a really small area, and the plumbing work previously carried out, needed to be rectified prior to any further work being carried out. There was even a problem with the placement of the sink, and he had to wait for authorisation to move it.

Baz worked extremely hard, even working late into the evening on more than one occasion, to ensure I was not put to any inconvenience. He cleaned the work area every night before leaving, and was always polite. On completion of the work, he took the time to explain how everything worked, and made sure I was happy with everything before leaving. He, and your other workmen even had a sense of humour!

You must be very proud to employ such an excellent workforce. I would have no hesitation in recommending Passmore based on the last two weeks experience of the company.

Please pass on my thanks to your staff.

Mrs Knights, Bradford, West Yorkshire