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A pleasure in spite of all difficulties

I couldn't have asked for a more pleasant or competent tradesman than Alan. Although he met tremendous unforeseen difficulties, which made the job very challenging, he worked to find solutions. The solution to the problem with the soil pipe was grim due to its siting by the original builder. Alan was up to his arm in muck sawing off original piping to make a new conection. It was a foul job (excuse the pun), but whatever he felt privately, he was cheerful and positive throughout.

He also make a very professional job of wall boarding and plumbing in the shower, sink and closomat toilet. He worked with me to make the best use of the space. We had to deviate from the original plan.

How Alan manage to turn the chaos of the early days into a very attractive and practical bathroom, suitable to cope with my severe disability, is a wonder.

Tha electrian also worked hard to find a workable solution to the problem of providing wiring to isolate the peer supply needed for the toilet. Another pleasant young man.

The floor fitter also made a very effective job with the non slip flooring. This is something I would certainly recommend.

I am so glad I was signposted to the More Ability, part of the Passmore Group.

(November 2016)

Mrs Nevill, Allerton, Bradford, West Yorkshire

Please pass huge thanks to Steve who has been fitting my Grandparent's new bathroom not only is he helpful, professional, clean and tidy and has done a great job...but he even called me to say that my Nan had tried to give him money and she wouldn't accept it back. He asked if he could leave it somewhere for me to put back in their bank as he knew they didn't have much to spare. Thank you so much for your honesty Steve, it truly has restored my faith in human kind. Not everyone would be so virtuous and it doesn't go un-noticed. What a genuine person!

(June 2016)

Ms Platts, Walton, Wakefield, West Yorkshire

Scott was a hard working lad - the best worker going!

Mrs Lees, Bootham, York, North Yorkshire

The work was carried out very professionally by Liam - his conduct & manners were impeccable. He is a credit to you and your company.

(August 2015)

Mrs Tootill, Otley, Leeds, West Yorkshire

I just wanted to say a massive thank you for the recent wet room installation at my mum's property, it has been a very stressful time for use recently but the one thing I didn't need to worry about was the bathroom being converted, you managed to accommodate a very quick fitting date because my mum was in hospital which meant this could be completed while she was out of the property and would cause her less stress with her suffering with dementia.

The fitting guys are a credit to your company especially Adam he is an absolute star and was extremely helpful and knowledgeable in his work.

I can't tell you how happy I am with the bathroom and it means my mum can now shower in safety.

Thank you

Mrs Senior, Armley, Leeds, West Yorkshire