Case Studies

A pleasure in spite of all difficulties

I couldn't have asked for a more pleasant or competent tradesman than Alan. Although he met tremendous unforeseen difficulties, which made the job very challenging, he worked to find solutions. The solution to the problem with the soil pipe was grim due to its siting by the original builder. Alan was up to his arm in muck sawing off original piping to make a new conection. It was a foul job (excuse the pun), but whatever he felt privately, he was cheerful and positive throughout.

He also make a very professional job of wall boarding and plumbing in the shower, sink and closomat toilet. He worked with me to make the best use of the space. We had to deviate from the original plan.

How Alan manage to turn the chaos of the early days into a very attractive and practical bathroom, suitable to cope with my severe disability, is a wonder.

Tha electrian also worked hard to find a workable solution to the problem of providing wiring to isolate the peer supply needed for the toilet. Another pleasant young man.

The floor fitter also made a very effective job with the non slip flooring. This is something I would certainly recommend.

I am so glad I was signposted to the More Ability, part of the Passmore Group.

(November 2016)

Mrs Nevill, Allerton, Bradford, West Yorkshire

To everyone I had contact with,

Kate ( Lovely telephone lady) Martin (Fitter) Glen (Boilerman lovely chat) Electrician (Nice Man) Mark ( fitter lovely man) Dave (supervisor lovely man couldn’t do enough)

To everyone who came to my house all have gone above and beyond, to make my life easier and more comfortable they all worked in a professional manner, all clean and tidy, thank you all, you are a credit to Passmore services.

From someone who never had to ask for help, but due to my illness have to ask, I thank you (and the council) for the grant needed for you to be my heroes in a time of uncertainty for me and I thank you all from the bottom of my heart.

Mr Gordino, Leeds, West Yorkshire

Andy's attitude was exemplary and very much appreciated at a time of family stress.

Mrs Husbands, Horsforth, Leeds, West Yorkshire

This is the second time I have used More Ability, part of the Passmore Group - first time to install a shower wet room and now a wash/dry toilet.

Top quality workmen and the job was supplied and fitted with professionalism and expertise. Can not fault the company or its staff . I think the telling thing about a company is how it retains staff . Enough said. Thank you.

Beverley Venyige, Riddlesden, Keighley, West Yorkshire

We would like to thank everyone at MoreAbility for all their hard work. My husband had struggled with our old bathroom for a while a walk-in / easy access bath was the best solution and the investment we have made to our home has been the best yet! My husband can now bathe with ease and I still get to enjoy a relaxing soak.

(December 2014)

Mr & Mrs Francis, Harrogate, North Yorkshire