Thank you for requesting your free home survey & quote.

RE: Mr Stephen Eyre, Plumber.

I would like to give feedback on the above named gentleman who has just completed my new bathroom.

I can not sing his praises enough. He has done an excellent job, worked non-stop everyday, takes great pride in his work, always cheerful & helpful.

He cleaned up after the work was done and took the time to ensure I was happy with everything.

I would like the above praise noted on his records and recognition given.

(July 2017)

Mr Healey, Shipley, Bradford, West Yorkshire

I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.

Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.

He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.

I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.

There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.

(October 2016)

Ms Harland, Keighley, Bradford, West Yorkshire

Sam did an excellent job. He left the space in which he was working clear & tidy every night.

"Well done Sam"

(February 2016)

Mr Burland, Pudsey, Leeds, West Yorkshire

I would like to say congratulations on achieving 50 years of business and may it continue for many years to come, also for the lovely pen which is very useful.

We have had our shower room & toilet fitted for 6 years now and cannot fault it. It was fitted by Sam who was an excellent young man and worker. If we need anything doing again it will be you we come to - More Ability & Passmore's are the best!

(October 2015)

Mrs Hunt, Lower Wortley, Leeds, West Yorkshire

Shower rooms all done happy with everything but would like to say Darren who was our fitter was superb , he worked between 10 and 13 hours a day never stopping even when we made him a snack he ate whilst working what a grand lad he is a credit to More Ability

(November 2015)

Mr & Mrs Rimmer, Otley, Leeds, West Yorkshire