News

The operatives were skilled and courteous when installing the equipment and tiling.

Was kept in the loop regarding all work being carried out.

(October 2019)

Lynda Field, Shipley, Bradford, West Yorkshire

You are not the cheapest but your workmen are one of the highest quality.

(July 2017)

Mr & Mrs Roberts, Alwoodley, Leeds, West Yorkshire

Hi Katie and David

I wanted to thank you both for the fantastic support dealing with our shower issues

It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!

Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.

What now appears to be the best solution for us of having a new system at no cost – is a great result!

As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers

My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.

(February 2018)

Mr Dent, Monk Fryston, Leeds, West Yorkshire

I would like to thank all those members of your very capable workforce for the excellent Quotation by Nigel for the detailed Boiler installation, and the shower room quotation advised by a very capable Sarah.

Also we would like also to thank Jim for his detailed prep of our carpets, prior to the installation of all the very shower room Installation-a very exceptional employee an asset to your company-Thanks Jim your always welcome to pop in for a cup of tea -just ring our doorbell.... and finally Garry it was a real pleasure to meet such a thoughtful and caring surveyor -thanks for your real customer care operative.

A Big thank you to all those members of your very supportive staff for their care from start to finish of our Installation-a very valuable team of personnel.

In conclusion in all my years as a householder requiring work of this kind you score 10/10, and you can be assured that I will be only too pleased to recommend your company when I can. This includes any further requirement that we might have.

Many Thanks.

Mr & Mrs Williams, Alwoodley, Leeds, West Yorkshire.

Ms Fieldhouse (Mother)

I would like to say thank you for your installation of a shower tray in my home. Also to say that Steven was a very good worker, always making sure I was OK with the upheaval and was on time everyday. A good caring young man.

Ms Atchinson (Daughter)

Just writing to say a big thank you for the work carried out at my mums home recently. She had a shower tray fitted to help her stay independent at home. All the work was completed to an exceptionally high standard. Also a big thank you to Steven, our fitter, he was punctual, kind, considerate, caring, patient, tidy, respectful - too many to list really!

(January 2017)

Ms Fieldhouse & Ms Atchinson (Daughter), New Farnley, Leeds, West Yorkshire