Reception Refurb.

Hi Katie and David

I wanted to thank you both for the fantastic support dealing with our shower issues

It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!

Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.

What now appears to be the best solution for us of having a new system at no cost – is a great result!

As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers

My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.

(February 2018)

Mr Dent, Monk Fryston, Leeds, West Yorkshire

An excellent job all round - I am very pleased with the end result. It was a pleasure to have Steve in my home - he was always cheerful and helpful. Well done!

(December 2020)

Mrs Wardle, Knaresborough, Harrogate, North Yorkshire

So pleased that everything was under one roof so we didn't have to do any searching for different tradesmen to do the work.

Perfect.

(February 2019)

Gloria Smith, Rodley, Leeds, West Yorkshire

Couldn't have asked for a better group of people.

Respectful of our home, family & disabilities. Friendly & helpful from start to finish.

(March 2017)

Ms Derham, Garforth, Leeds, West Yorkshire

Beautiful wet room!

Commendable workmanship mainly by Glynn. One little hiccup with the water not draining away but immediate response and soon rectified. Good team work throughout the job would recommend your company and good customer relations.

(February 2020)

Ms Kellett, Morley, Leeds, West Yorkshire