Steve Passmore takes part in 2016 annual golf event to raise money for Children in Need.

Dear Sir/ Madam

I thought I must write to say how impressed I am with the service provided by More Ability, part of the Passmore Group.

From initial contact to yourselves and throughout the work the staff have been helpful, informative and polite. The work I requested was not straightforward and presented some challenges, which were overcome by More Ability & Passmores.

In summary I am very satisfied with the work and the professionalism of staff, the service you offer and the quality of work and I trust I may do business with you in the future.

(March 2017)

Mr Heffernan, Upperthorpe, Sheffield, South Yorkshire

I can not get over how lovely it all is. My new shower room has helped to change my life for the better and Steve who did the job was lovely and a wonderful worker - always pleasant, very helpful and very clean.

(December 2015)

Ms Dearing, Acomb, York, North Yorkshire

Excellent and professional service.

(March 2019)

Joyce Wood, Cookridge, Leeds, West Yorkshire

I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.

Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.

He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.

I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.

There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.

(October 2016)

Ms Harland, Keighley, Bradford, West Yorkshire

Thank you for the wonderful job that you have just completed in my mums bathroom. The work has been completed to a very high standard and we are pleased with the overall finish.

The fitter onsite was very polite towards my mum. We would also like to thank Steve for his help in discussing and ordering additional products to go into the bathroom.

(January 2017)

Mrs Thompson, Gipton, Leeds, West Yorkshire