Pricing and VAT Exemption
We are exceptionally proud of all our staff who deliver our first class, reliable service every single day
8 March 2016
While looking through historic customer comments for the purpose of compiling a portfolio for a retirement gift we came across a very unique method of showing appreciation that we just had to share!
The following comment, or shall we say poem, was received over 11 years ago, and probably received the same response then as it did the second time around… laughter!
Nothing about our bathroom was nice, in fact we used to have mice.
Until Brian came our bathroom was a mess, what a pity, what a stress.
Brian never liked to be rushed, especially when provoking him with a bog brush.
He sings like a wolly, he’s off his trolly.
Brian says I am a pest but that’s fine as our bathroom looks the best, oh yes!”
For friendly help and advice, to book a design appointment or talk through your bathroom requirements in detail call us today.
An experienced designer will visit you at home. Following a detailed discussion they will be able to offer help and advice and provide you with an idea of cost. This is a free, no obligation service.
We have large Showrooms in Leeds and Harrogate. Visit us today and discover a range of accessible, mobility and disabled bathroom designs.
Packed full of handy tips, advice and inspirational design ideas our downloadable guides have been written by industry experts with over 50 years’ worth of experience.
Whether you'd like to make an initial enquiry about your individual requirements or discuss any on-going works our friendly and professional team are ready and waiting to help.
what our customers say
Staff were always available should I need to ask for anything.
Installation was done efficiently and cleanly. Staff were very supportive and particularly with my mother.
Team very dementia friendly. Good communication with all involved. I would recommend to others!
Very professional company with a great knowledge of the needs and requirements of their clients. Steve was very open and informative of all processes of work undertaken.
Thank you for your good service; it has made life a lot easier for Peter.
The bathrooms looks absolutely FAB!!!
Could not have got anyone better, the work has been done better than we thought.
Thank you again, we would recommend you to anyone
Thank you so much for doing my Mum's bathroom she is really happy with the finish and how it was planned.
Hi Katie and David
I wanted to thank you both for the fantastic support dealing with our shower issues
It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!
Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.
What now appears to be the best solution for us of having a new system at no cost – is a great result!
As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers
My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.
More Ability is a trading name of B&K Passmore Limited. VAT Number: 168830436
Company Number: 4164081. Registered in England & Wales. Private Limited Company.
Head Office & Leeds Showroom: Partnership House, 6 Hales Road, Wortley, Leeds, West Yorkshire, LS12 4PL
Harrogate Showroom: Unit 1 & 2 Beech Avenue Business Park, Beech Avenue, Harrogate, North Yorkshire, HG2 8DS
Mirfield Concession Showroom: Whiteleys Garden Centre, Far Common Road, Mirfield, West Yorkshire, WF14 0DQ
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