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We are exceptionally proud of all our staff who deliver our first class, reliable service every single day
7 November 2014
A few months ago a lady, unknown to us, called our showroom regarding the supply of a waste for a wet floor shower.
The lady was having some work done at her home by another company who, when installing the shower, had broken the waste and refused to replace it.
Karen Binks, Passmore’s Ordering Processor, sourced a new waste and would not charge the lady due to the nature of the enquiry and having a variety in stock – costing next to nothing. The lady was eternally grateful of Karen’s help & good nature.
A number of weeks later the ladies mother moved back from the East Coast and decided to have a wet floor shower installed in her new bathroom. Her mother & husband visited the showroom and got a positive feel when listening to Sue Dent, Surveyor Assistant, speak to other customers and booked an appointment for one of our surveyors to go out to the home.
The visit resulted in an order with a possible second referral also on its way. All this is a result of Karen Binks going the extra mile for someone else’s customers.
We offer a free home survey, design and quote service.
A specialist bathroom surveyor/designer will visit you at home to learn more about your wants, needs and individual requirements, and find out how we can help you take control of your bathing experience.
A friendly and relaxed space, our mobilty bathroom showrooms have been thoughtfully designed to help you find the right solution for your individual wants and needs
Displaying easy access mobility baths, accessible wet floor showers, and carer assisted solutions; whatever your requirements we'll help you find a solution.
Take control of your bathing experience and browse our extensive directory of best practice information guides. Packed full of handy tips, advice and inspirational design ideas.
When calling us you will receive helpful advice from an expert surveyor, have the opportunity to talk through your individual requirements in more detail and book a survey appointment if you wish to proceed.
Whether you'd like to make an initial enquiry about your individual requirements or discuss any on-going works our friendly and professional team are ready and waiting to help.
what our customers say
We could only afford a shower seat replacing, none the less we received first class workmanship and a first class job.
Would recommend this company to anyone!
I write to Passmore to thank your staff for all the help and work that they have done installing a shower (mobility) in my bathroom , l am very pleased with the work completed and l have passed this onto The City of York Council - Physical Disability and Sensory Impairment Team.
Please pass my appreciation and thanks to Dave White, Norman, and the electrician, for all their work, I gave a 10 out of 10 score to City of York Council, Norman was very accommodating throughout all the work asking me if I was happy with the positioning of the shower etc before fixing it onto the tiles, this was greatly appreciated so we could get the best position for me with the bath seat. The shower is perfect and works a treat and it's lot easier for me to shower now.
I have No hesitation in recommending your company to others.
Lewis was a skilled worker and overcame some unexpected difficulties in a capable way. He was obliging and pleasant.
Dear Sir/ Madam
I thought I must write to say how impressed I am with the service provided by More Ability, part of the Passmore Group.
From initial contact to yourselves and throughout the work the staff have been helpful, informative and polite. The work I requested was not straightforward and presented some challenges, which were overcome by More Ability & Passmores.
In summary I am very satisfied with the work and the professionalism of staff, the service you offer and the quality of work and I trust I may do business with you in the future.
Very pleased with the work to my new wet room - the lads were absolutely brilliant!
B & K Passmore Limited. VAT Number: 168830436
Company Number: 4164081. Registered in England & Wales. Private Limited Company.
Head Office & Leeds Showroom: Partnership House, 6 Hales Road, Wortley, Leeds, West Yorkshire, LS12 4PL
Harrogate Showroom: Unit 1 & 2 Beech Avenue Business Park, Beech Avenue, Harrogate, North Yorkshire, HG2 8DS
Mirfield Concession Showroom: Whiteleys Garden Centre, Far Common Road, Mirfield, West Yorkshire, WF14 0DQ
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