More Ability expands into Harrogate Showroom.
We are exceptionally proud of all our staff who deliver our first class, reliable service every single day
7 July 2014
Passmore Group recently applied to be Trust Mark reviewed and approved for the MoreAbility & MoreBuild brands in terms of carrying our Home Adaptations and Alterations works for the elderly & disabled.
Passmore’s have worked with Trust Mark, Government Endorsed Standards, for a number of years, predominantly within the Building trade. Trust Mark however, have recently branched out via the Independence Community Interest Company to include the protection and empowerment of local communities, especially the older and less able, to support and allow them to improve their homes with complete peace of mind of as trusted trader.
This morning we received written confirmation and accreditation after having existing works and our processes reviewed, that we have now been Home Adaptations, Elderly & Disabled, Trust Mark Approved.
A great achievement – Well done everyone!
We offer a free home survey, design and quote service.
A specialist bathroom surveyor/designer will visit you at home to learn more about your wants, needs and individual requirements, and find out how we can help you take control of your bathing experience.
A friendly and relaxed space, our mobilty bathroom showrooms have been thoughtfully designed to help you find the right solution for your individual wants and needs
Displaying easy access mobility baths, accessible wet floor showers, and carer assisted solutions; whatever your requirements we'll help you find a solution.
Take control of your bathing experience and browse our extensive directory of best practice information guides. Packed full of handy tips, advice and inspirational design ideas.
When calling us you will receive helpful advice from an expert surveyor, have the opportunity to talk through your individual requirements in more detail and book a survey appointment if you wish to proceed.
Whether you'd like to make an initial enquiry about your individual requirements or discuss any on-going works our friendly and professional team are ready and waiting to help.
what our customers say
We are very satisfied with the work Aiden has done for us. A very nice and polite man, as was Lee the electrician.
I just wanted to say thank you and let you know how lovely your installer Sam has been with my mum Dorothy. Due to having Alzheimers I was really concerned about leaving her alone with Sam as she often tries to get people to do jobs they aren't there to do or tries to give them sometimes quite large sums of money.
Unfortunately though I had to work on Monday when Sam was there working so I rang my mum in the morning to tell her he would be there and to let him in and not to give him any money as I was paying him. I had given Sam my number in case he had any problems and he called me later on Monday afternoon to say he had finished what he could do and needed to leave the cement to dry so would finish the grouting on Thursday.
He then said my mum had been chatting to him and he had said he had a couple of little boys so my mum was trying to give him some money for them. He said he felt really uncomfortable with it but didn't quite know what to do as she was being really insistent. I told him to take them money and thank her as this would make her happy and stop her pestering him and he could then leave the money in a safe place and I would pick it up and put it back in her purse later.
I went around to see her today and Sam had left the money where he said he would. I have left him a note thanking him but I also wanted you to know how trustworthy and kind your staff are, though I'm sure you already knew that.
There are so many stories around about elderly vulnerable people being taken advantage of so you just don't know who to trust anymore. After our experience with Sam we will certainly be recommending you to anyone in the area who has a vulnerable adult who requires work carrying out by someone they can trust.
Sam left my flat cleaner than before he came - he did a great job.
I just wanted to drop a line to thank you personally (Dave White - Surveyor) and your department for organising the disability facilities to my mothers house.
Your support to turn around the application to have the adaptations fitter quickly in the house is invaluable. The company, More Ability, have completed the works in a very pleasent and professional manner. Your cooperation with my family and the standard of works has been excellent.
I really appreciate the help and support given.
I wanted to let you know how happy we are with the bathroom which is now completed. However, my main reason for contacting you is to let you know how happy I am with the contractor who completed the work who I only know as "Sam".
Sam has been absolutely brilliant with my mum who is 89 and has early Alzheimer. He is courteous, patient and has done everything possible to make the work the least intrusive as possible for my mum who was quite stressed about the whole process. Sam couldn't do enough to help her and explain what he was doing each day and answer any questions we might have.
One day last week I took my mum out and left Sam to get on with the work. He'd had to go under the kitchen cupboard to turn the water off and had found £90 my mum had put there just laid in bowl at the back (and had totally forgotten about). He left this money "in situ" so we could see where he had found it. That act of honesty and kindness has restored my faith in human nature ! He could so easily have taken that money and we would never have known and he was aware of that but still chose to do the right thing and for that I will be eternally grateful. I think it's important that such honesty and integrity is recognized so felt it was important to let you know.
B & K Passmore Limited. VAT Number: 168830436
Company Number: 4164081. Registered in England & Wales. Private Limited Company.
Head Office & Leeds Showroom: Partnership House, 6 Hales Road, Wortley, Leeds, West Yorkshire, LS12 4PL
Harrogate Showroom: Unit 1 & 2 Beech Avenue Business Park, Beech Avenue, Harrogate, North Yorkshire, HG2 8DS
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