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13 December 2013
In September of 2013 the Passmore Group carried out some primary research for one of their leading brands – MoreAbility. The research was collected using a questionnaire style format which was sent out to 170 existing customers with responses being internally analysed.
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what our customers say
The workmen were very thorough and well mannered - would highly recommend.
(April 2017)
Mr Holden, Horsforth, Leeds, West Yorkshire
*MoreAbility gave the 5 Star treatment*
Thank you Nigel Dawson (surveyor/designer) for your help, advice and knowledge in making our wet room suit all our family needs.
A big thank you to Steve Earnshaw who did the majority of work all by himself.
Transforming our bathroom into a wet room wasn’t easy, but Steve took it in his stride to complete everything to perfection- from-widening the door frame / fitting new door /tiling throughout / fitting new ceiling and diverting the stench pipe to the outside of the house so we could gain a little more precious room to accommodate our stylish vanity units.
Steve had a saying “ I am here to please you in giving you the wet room that you want, if anything is concerning you then please talk to me, I want to walk away knowing you are happy with all aspects of my work.”
How very true this was… from no fault of anyone’s the shower had to be changed to a different type which meant 2 very large newly laid tiles had to be chipped away so that the water pipes could be moved into a different position, this didn’t faze Steve and was altered as quickly as possible.
Thank you to Mark Buck (electrician) - a polite man who connected the towel heater and extractor fan and explained how they worked.
Both workman are a credit to the company and our wet room has surpassed all my expectations.
(October 2016)
Ms Johnson, Castleford, Wakefield, West Yorkshire
Excellent service from the first phone call to the finished bathroom.
(December 2015)
Mr & Mrs Smoley, Alwoodley, Leeds, West Yorkshire
We would like to thank you all for our new bathroom.
A first class job done by the nicest of men you could wish to meet. Polite, courteous and hard working.
(June 2016)
Ms Turp, Wombwell, Barnsley, South Yorkshire
Of the Neighbors who have seen the transformation of our bathroom; they're totally impressed!
(July 2017)
Mr & Mrs Goddard, Armley, Leeds, West Yorkshire
B & K Passmore Limited. VAT Number: 168830436
Company Number: 4164081. Registered in England & Wales. Private Limited Company.
Partnership House 6 Hales Rd Leeds West Yorkshire LS12 4PL
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