Help & Advice

Delighted with the workmanship and impressed with the workmen.

(October 2017)

Mr Armstrong, Burley, Leeds, West Yorkshire

I write to Passmore to thank your staff for all the help and work that they have done installing a shower (mobility) in my bathroom , l am very pleased with the work completed and l have passed this onto The City of York Council - Physical Disability and Sensory Impairment Team.

Please pass my appreciation and thanks to Dave White, Norman, and the electrician, for all their work, I gave a 10 out of 10 score to City of York Council, Norman was very accommodating throughout all the work asking me if I was happy with the positioning of the shower etc before fixing it onto the tiles, this was greatly appreciated so we could get the best position for me with the bath seat. The shower is perfect and works a treat and it's lot easier for me to shower now.

I have No hesitation in recommending your company to others.

(June 2018)

Miss Holmes, Clifton, York, North Yorkshire

*MoreAbility gave the 5 Star treatment*

Thank you Nigel Dawson (surveyor/designer) for your help, advice and knowledge in making our wet room suit all our family needs.

A big thank you to Steve Earnshaw who did the majority of work all by himself.

Transforming our bathroom into a wet room wasn’t easy, but Steve took it in his stride to complete everything to perfection- from-widening the door frame / fitting new door /tiling throughout / fitting new ceiling and diverting the stench pipe to the outside of the house so we could gain a little more precious room to accommodate our stylish vanity units.

Steve had a saying “ I am here to please you in giving you the wet room that you want, if anything is concerning you then please talk to me, I want to walk away knowing you are happy with all aspects of my work.”

How very true this was… from no fault of anyone’s the shower had to be changed to a different type which meant 2 very large newly laid tiles had to be chipped away so that the water pipes could be moved into a different position, this didn’t faze Steve and was altered as quickly as possible.

Thank you to Mark Buck (electrician) - a polite man who connected the towel heater and extractor fan and explained how they worked.

Both workman are a credit to the company and our wet room has surpassed all my expectations.

(October 2016)

Ms Johnson, Castleford, Wakefield, West Yorkshire

We are very satisfied with the work Aiden has done for us. A very nice and polite man, as was Lee the electrician.

(June 2017)

Mr Thorpe, Malton, York, North Yorkshire

I just wanted to thank you for my new wet room it's absolutely fantastic I love it and it's going to make such a difference to me and my partner.

The two lads, Tom and Sam, that fitted it were absolutely brilliant. They were polite, professional and did their utmost to respect my privacy and dignity. I couldn't fault them! They even helped if they saw me struggling to do anything, nothing was too much trouble for them they are a real credit to your team.

Your electrician has also been fantastic, it's been a pleasure having them here they made what could potentially have been a very stressful situation so much easier so again a big thank you to you and you're team I wouldn't hesitate to recommend you.

Miss Wade, Roundhay, Leeds, West Yorkshire